Jimmy John's
335 W Ponce de Leon Ave, Decatur, GA 30030, USA · Get directions
What people say
Fast sandwich shop when it works well, but plagued by order errors and unresponsive management that leave customers without recourse.
- quick service when operating normally
- clean location
- orders frequently wrong or incomplete
- no response to complaints from owner
- inconsistent hours and early closures without notice
Reviews
Every visit to this location has been reliably great. The staff are always friendly, the service is quick, and the food is consistently delicious. It’s the kind of experience that keeps me coming back.
Lovey McPherson · ★ 5
I placed an online order at 7:45 last night. My order went through and I received a confirmation email. My husband was going to pick up my order on his way home from a near by store. He called me at 7:55 and told me the door to the restaurant was locked, he could see a man cleaning and there was no one else inside. He
Sarah Feltrop · ★ 1
Don't order from this location. It will be wrong and you won't get your money back.
I have never heard back from the location owner regarding a bad order.
On Monday 3/10 I ordered a giant toasted chicken and bacon and it was not toasted and the lettuce was rancid. I also ordered chips and a drink and the chips were not
Ashton Mitchell · ★ 1