Papa Johns Pizza
206 Johnsons, Johnson Ferry Rd, Sandy Springs, GA 30328, USA · Get directions
What people say
You may get genuinely caring service from some team members, but experience varies significantly by who is working and how you order.
- honest about mistakes and offers compensation
- some staff members provide exceptional customer service
- phone support can be very attentive and empathetic
- inconsistent staff attitude and professionalism
- long wait times even for remakes
- delivery drivers sometimes fail to complete service properly
Reviews
I rarely leave reviews, but I felt this experience warranted one. I placed a pickup order through the app and arrived a few minutes early. I was told it would take a little longer since I had arrived ahead of the scheduled time, which I completely understood.
When I returned 5–7 minutes later, I was informed that my p
Saed Ali · ★ 1
Visit: 10/14/2025. Between 6:00-6:15p
This location is getting worse with staff every time I visit and it’s not very often. My recent visit, the guy cashier had no personality, very monotoned, and had a persona that was NOT customer service- like. I guess this is the norm now with this establishment. He was also takin
L. L. · ★ 2
I can’t speak for nobody else, but when I was calling about my order, the customer service I received may have been the best I’ve ever received from any restaurant at any time in my life and I’m 46 years old! I wish I had a got the gentleman‘s name that took my call, but he was so compassionate a lot of empathy and che
Damien Anderson · ★ 3