Papa Johns Pizza
206 Johnsons, Johnson Ferry Rd, Sandy Springs, GA 30328, USA · Get directions
What people say
You may get genuinely caring service from some team members, but experience varies significantly by who is working and how you order.
- honest about mistakes and offers compensation
- some staff members provide exceptional customer service
- phone support can be very attentive and empathetic
- inconsistent staff attitude and professionalism
- long wait times even for remakes
- delivery drivers sometimes fail to complete service properly
Reviews
I rarely leave reviews, but I felt this experience warranted one. I placed a pickup order through the app and arrived a few minutes early. I was told it would take a little longer since I had arrived ahead of the scheduled time, which I completely understood.
When I returned 5–7 minutes later, I was informed that my p
Saed Ali · ★ 1
Absolute trash! I’m down the street at the Extended StayAmerica and the driver told me she’s in the lobby. What’s the purpose of having delivery if you’re gonna wait in the lobby and not come to the room? So I called her back and told her to send it back! I would never ever order from this Papa John’s again! I’m glad I
Kareem DeVoe · ★ 1
I can’t speak for nobody else, but when I was calling about my order, the customer service I received may have been the best I’ve ever received from any restaurant at any time in my life and I’m 46 years old! I wish I had a got the gentleman‘s name that took my call, but he was so compassionate a lot of empathy and che
Damien Anderson · ★ 3